Frequently Asked Questions

The best way to learn how Convo works is to try it!   Follow the steps:

  1. Create a profile. Confirm the email we send to activate it.
  2. Take a 30-min trial class and meet one of our teachers via Skype. 
  3. Receive feedback from your teacher and decide which course and schedule is best for you.
If you ever need support, contact our Academic Manager Emma Fusco via email or Whatsapp. 

📧 emma@britishcommunity
📲 +39 380 682 2448
Group courses are great way to enhance your Convo experience!  Some of the benefits of learning in a small group include:

  • Personal professional teacher 
  • Groups are small to maintain high quality teaching and learning
  • Increased interaction, accountability and new friendships 
  • Private digital course area for peer support, homework and resources
  • Lower cost
  • Specific start / end dates / classes days and times 

Groups are the best way to stay motivated and enjoy learning a language
  • Convo is the number one for personalised language courses. 
  • Design your learning path according to your schedule and preferences
  • Convo is NOT a marketplace! We are a digital academy and official Cambridge preparation centre. 
  • Our priority is to ensure our students achieve their objectives!
  • Choose from a selection of professional, bilingual teachers with a variety of accents and pronunciations.
  • Enrol in 1-1 or group courses.
  • 0 risk - reserve a trial, single class or package of classes.
  • Join a group or annual course for the best value


We pride ourselves on being transparent, honest and professional. 

Convo teachers are as flexible and understanding as possible so we have only a few basic rules. 

  • 1-1 classes can be cancelled or changed no later than 24 hours before a reserved class. (Anything later is considered confirmed).
  • If you are inactive for 3 months, your package is terminated. But don't worry, we will send you reminders just in case!
  • If you miss a group class, you cannot redeem it.
  • Refunds are not possible but in some cases, classes or packages may be transfered. 

Convo is for children, teens, adults and businesses



Convo is specialised in teaching English as a second language (ESL). Aside from conversation and Cambridge and IELTS exam preparation, you can also learn English for specific skills like Business English, Medical English, Legal English and many more.

We also teach Spanish, the second most spoken language in the world and Italian, arguably the most romantic language on the planet!

Convo uses cookies to ensure you get the best experience on our website.